Business transformation
January 12, 2023
Experiential Shopping: Why retailers need to double down on hybrid retail
5 min read - Shopping can no longer be divided into online or offline experiences. Most consumers now engage in a hybrid approach, where a single shopping experience involves both in-store and digital touchpoints. In fact, this hybrid retail journey is the primary buying…
Business transformation
September 12, 2022
In times of stagflation, calculated growth is key to success
3 min read - As inflation dominates public discussion, many senior executives are preparing for an economic downturn with margin compression rates that have not been seen in over 40 years. Barron’s reports a falling profit margin in industrials, with CAT expected to fall…
Manufacturing
December 8, 2021
What really happened with Cyber Week 2021? Analyzing the trends of the year’s biggest shopping week
4 min read - Supply chain chaos did not deter holiday shoppers during Cyber Week, but it did shift shopping patterns and a few long-lived holiday shopping traditions. Black Thursday disappeared… In recent years as Black Friday grew, deep discounts and increased customer demand…
Business transformation
December 6, 2021
7 steps to bridge user experience and business value
5 min read - Defining “value” in agile product development is a challenge for organizations of all sizes. The definition is often framed and answered from an operational perspective, focusing on metrics like on-time delivery, productivity or predictability. Enterprises also define value from an outcome…
Business transformation
November 17, 2021
Crowding into stores and malls for Black Friday is now a ghost of Christmas past
4 min read - Vaccinations have been rolled out, lockdowns have been lifted, and workers are returning to offices, but 2021 is starting to feel like 2020 all over again, bah humbug! There is reason to be concerned when consumers are seeing fewer options…
Business transformation
October 1, 2021
Meeting new demands in retail during a pandemic: Abercrombie & Fitch
3 min read - Retail apparel performance overview In the apparel industry average price growth has been a relatively low -2.9%, but during the pandemic, year-over-year growth dropped to -12%. Yet, Abercrombie & Fitch considerably outperformed in 2020, enjoying a 43% increase in digital…