Business transformation December 8, 2021

What really happened with Cyber Week 2021? Analyzing the trends of the year’s biggest shopping week

4 min read - Supply chain chaos did not deter holiday shoppers during Cyber Week, but it did shift shopping patterns and a few long-lived holiday shopping traditions. Black Thursday disappeared… In recent years as Black Friday grew, deep discounts and increased customer demand…

Business transformation November 17, 2021

Crowding into stores and malls for Black Friday is now a ghost of Christmas past

4 min read - Vaccinations have been rolled out, lockdowns have been lifted, and workers are returning to offices, but 2021 is starting to feel like 2020 all over again, bah humbug! There is reason to be concerned when consumers are seeing fewer options…