IBM is building the industry’s most comprehensive suite of AI-powered automation capabilities.

Almost daily, I’m asked: “what’s the next ‘big thing’ for automation?” Automation reduces the complexity of work and brings simplicity to tasks, processes and decisions. So, the next big thing is the application of intelligent automation technologies across the enterprise to help employees reclaim up to 50% of their time to focus on strategic priorities and help organizations reduce costs and find new ways to innovate.

This journey to AI-powered automation is just beginning for many organizations, but the potential is clear — the IBM Institute for Business Value estimates that automation supported by AI will generate billions of dollars in labor value in 2022.

But organizations need to understand where and when to apply intelligent automation capabilities — robotic process automation (RPA), artificial intelligence (AI), workflow, decisions, content and capture — for the greatest impact. To do this, customers must be able to identify the business and IT processes that can benefit most from automation. This is process mining, and the starting point for success.  

That’s why I’m so pleased that IBM plans to acquire myInvenio, a process-mining software company, which is already one of our strategic technology partners. This is an important step for the IBM Automation business because process mining is frequently the starting point for success, and myInvenio’s technology lets customers discover and analyze current processes and simulate future processes so they can gain confidence in the changes and understand their impact.

With myInvenio, IBM can help customers identify the business processes that may benefit most from automation. When myInvenio capabilities are added to existing workflow, decisions, RPA, content and capture capabilities, we’ll be able to offer customers a one-stop shop for implementing enterprise-wide intelligent automation to support digital labor, augmented workforces and automated operations. With myInvenio, I anticipate that we’ll be the first vendor to offer such a complete and integrated set of end-to-end AI-powered automation capabilities to customers. The capabilities will be part of the IBM Cloud Paks for Automation and powered by Red Hat Open Shift to run anywhere — helping customers automate their entire enterprise.

The IBM Automation business is at an inflection point, and our strategic acquisitions and partnerships are a major contributor to our momentum. I am proud of the work we are doing and the steps we are taking to make our vision for the business a reality.

Join me at THINK to learn more about AI-powered automation.

For more information on the acquisition news, please see the press release.

More from Cloud

Strengthening cybersecurity in life sciences with IBM and AWS

7 min read - Cloud is transforming the way life sciences organizations are doing business. Cloud computing offers the potential to redefine and personalize customer relationships, transform and optimize operations, improve governance and transparency, and expand business agility and capability. Leading life science companies are leveraging cloud for innovation around operational, revenue and business models. According to a report on mapping the cloud maturity curve from the EIU, 48% of industry executives said cloud has improved data access, analysis and utilization, 45% say cloud…

7 min read

Kubernetes version 1.27 now available in IBM Cloud Kubernetes Service

< 1 min read - We are excited to announce the availability of Kubernetes version 1.27 for your clusters that are running in IBM Cloud Kubernetes Service. This is our 22nd release of Kubernetes. With our Kubernetes service, you can easily upgrade your clusters without the need for deep Kubernetes knowledge. When you deploy new clusters, the default Kubernetes version remains 1.25 (soon to be 1.26); you can also choose to immediately deploy version 1.27. Learn more about deploying clusters here. Kubernetes version 1.27 In…

< 1 min read

Redefining the consumer experience: Diageo partners with SAP and IBM on global digital transformation

3 min read - In an era of evolving consumer preferences and economic uncertainties, the beverage industry stands as a vibrant reflection of changing trends and shifting priorities. Despite the challenges posed by inflation and the cost-of-living crisis, a dichotomy has emerged in consumer behavior, where individuals untouched by the crisis continue to indulge in their favorite beverages, while those directly affected pivot towards more affordable luxuries, such as a bottle of something special. This intriguing juxtaposition highlights the resilient nature of consumers and…

3 min read

IBM Cloud releases 2023 IBM Cloud for Financial Services Agreed-Upon Procedures (AUP) Report

2 min read - IBM Cloud completed its 2023 independent review of IBM Cloud services and processes. The review report demonstrates to its clients, partners and other interested parties that IBM Cloud services have implemented and adhere to the technical, administrative and physical control requirements of IBM Cloud Framework for Financial Services. What is the IBM Cloud Framework for Financial Services? IBM Cloud for Financial Services® is designed to build trust and enable a transparent public cloud ecosystem with features for security, compliance and…

2 min read