January 5, 2021 By Jeffrey Palmer < 1 min read

Communications Service Providers (CSPs) can deliver new services faster and improve business process and service assurance while lowering operations costs.

Did you know that 76% of leading CSPs surveyed are using or plan to use artificial intelligence (AI) to automate self-diagnostics and problem detection? The network of the future will be intelligent, autonomous, programmable, adaptable, dynamic, and agile. It will also improve business process and service assurance while lowering operations costs and accelerate the delivery of networks and services.

This AI-powered autonomous operations model is the end-state goal that CTOs at forward-thinking CSPs are moving toward as they transform their companies into Digital Service Providers (DSPs). IBM has been helping some of the largest CSPs globally — such as Bharti Airtel and Vodafone — move to zero-touch network operations.

Evolve to zero-touch network operations with AI-powered automation

IBM Cloud Pak® for Network Automation is an AI-powered, telco cloud platform that enables the automation of network operations so CSPs can transform their networks, evolve to zero-touch operations, reduce OPEX, and deliver services faster. CSPs gain a range of enhanced capabilities, such as normalized lifecycle modeling, intent-driven orchestration, service design and testing, dynamic service assurance, and closed-loop operations.

Transformation is further enhanced by Red Hat® — a leader in open source software. This allows CSPs to run on any cloud, anywhere, and manage any network vendor infrastructure. IBM also works with a broad partner ecosystem to deliver tailored, complete solutions that can meet a CSP’s unique needs.

Take the next steps to deliver 5G and edge services faster, reduce operational costs and improve customer experiences

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