Government - IBM Blog

July 25, 2024

Revolutionizing community access to social services: IBM and Microsoft’s collaborative approach

5 min read - Partnering to develop a platform to bridge the division and enhance the delivery of social services support to communities in need.

May 31, 2024

Responsible AI can revolutionize tax agencies to improve citizen services

3 min read - Generative AI can revolutionize tax administration and drive toward a more personalized and ethical future.

January 15, 2024

5 key areas for governments to responsibly deploy generative AI

3 min read - Generative AI presents an unprecedented opportunity to enhance various aspects of government operations and improve services for citizens.

January 8, 2024

Judicial systems are turning to AI to help manage vast quantities of data and expedite case resolution

4 min read - The use of AI by public entities, including the judiciary, should be anchored on the fundamental properties of trustworthy AI used by IBM.

October 30, 2023

7 public health data modernization lessons from Canada’s superior COVID-19 response

5 min read - Data modernization efforts helped Canada track and contain the sudden rise in infections and meet the demand for public health services.

Child support systems modernization: The time is now

6 min read - The majority of today’s child support systems are dated, first-generation systems that are now more than 25 years old. These systems need modernization to meet the evolving needs of children and families in the 21st century. With more than 20% of families and children supported by these systems, the impact is significant. Today’s constituents are interested in engaging with services using modern, consumer-friendly technologies, platforms and devices. Families also expect interactive experiences that drive outcomes tailored to their needs. The…

UK Government tests frictionless trade models with Ecosystem of Trust pilots

2 min read - The UK government’s Ecosystem of Trust is a potential future border model for frictionless trade, which the UK government committed to pilot testing from October 2022 to March 2023. The pilots made supply chain data directly accessible to the government, used new technologies to preserve goods’ physical integrity and considered how trusted relationships could enable certain controls to be performed by industry rather than the government. IBM Consulting™ and Maersk led a consortium that included Hutchison Ports Port of Felixstowe, Maritime…

Human-centered design and data-driven insights elevate precision in government IT modernization

8 min read - Government agencies are under pressure to close the gap between the needs and expectations of their residents and the level of services that government IT systems can realistically support. When substantial investments of taxpayers’ money are allocated toward IT modernization, agencies are mandated by local legislature and judiciary to deliver meaningful improvements. Government executives face several uncertainties as they embark on their journeys of modernization. The bulk of these uncertainties do not revolve around what software package to pick or…

Tech is evolving, so must the ecosystem

2 min read - Federal government leaders are asking questions such as, are we ready for quantum? Are we integrating artificial intelligence (AI) and automation effectively while protecting privacy and IP? These challenges are real, and the answer is, not fast enough. As we have asserted over the last year, our government’s challenges are systemic. Systems problems require industry to work together, differently. IBM’s ecosystem approach is designed with this in mind and built to proactively integrate on behalf of federal agency missions, respond…

Tech is evolving, so must the ecosystem

How AI and automation are helping America’s Internal Revenue Service better serve we the people

2 min read - The delivery of public services by the government continues to evolve as citizens increasingly look for more personalized and seamless experiences. The last three years have acted as a tailwind, further pushing the demand and forcing government to rethink their…

Let’s build a new era of sustainability

3 min read - Throughout the world, civil engineers are sending a clarion call to repair them before we are faced with another looming disaster. As a result, we’ve announced the launch of IBM® Maximo® Asset Management for Civil Engineering.

Data is key to intelligent asset management

4 min read - Planning for business disruptions is the new business as usual. To get ahead in a rapidly shifting environment, industrial businesses are leaning more on integrating operational technology (OT) with IT data, which allows them to move from time-based to predictive…

Revolutionizing community access to social services: IBM and Microsoft’s collaborative approach

Responsible AI can revolutionize tax agencies to improve citizen services

5 key areas for governments to responsibly deploy generative AI

Judicial systems are turning to AI to help manage vast quantities of data and expedite case resolution

7 public health data modernization lessons from Canada’s superior COVID-19 response

Child support systems modernization: The time is now

UK Government tests frictionless trade models with Ecosystem of Trust pilots

Human-centered design and data-driven insights elevate precision in government IT modernization

Tech is evolving, so must the ecosystem

Tech is evolving, so must the ecosystem

How AI and automation are helping America’s Internal Revenue Service better serve we the people

Let’s build a new era of sustainability

Data is key to intelligent asset management

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