Kristen Conner
Senior Partner at IBM, Customer Transformation BPO Practice Leader
Kristen Conner, Senior Partner at IBM, has over 20 years of success in customer experience, sales, marketing, business process outsourcing and global operations. In her role as the Customer Transformation BPO Practice Leader, she works with clients to transform and modernize their customer, marketing and sales organizations to optimize outcomes and enhance the customer and employee experience.