IBM Maximo May 12, 2023 MTTR vs. MTBF: What’s the difference? 4 min read - Mean time to repair (MTTR) and mean time between failures (MTBF) are similar metrics with key distinctions for facilities maintenance.
Artificial intelligence April 1, 2019 How human should a chatbot be? 5 min read - When a brand thinks about implementing chatbots, one of the first conversations is usually about voice. What will this AI sound like? Will it be like a professional concierge, a chummy pal, or a quirky robot friend that admits up…