Five IBM offerings have made the TrustRadius Best Software List, a list celebrating products that support the evolution of self-serving buyers by sourcing and using customer reviews.

To make the TrustRadius Best Software List, products must have 40+ reviews from the past year and have maintained a trScore of 7.5 or higher. These characteristics demonstrate a commitment to transparency, improvement, and user insights.

IBM thanks its clients for sharing their experiences and candid feedback so our products and relationships can evolve. Your feedback also helps the 93% of buyers who say reviews are influential to make better purchase decisions.

IBM products that earned the distinction

“Five IBM products were selected for the 2022 Best Software List as best suited for multiple market segments,” said Megan Headley, Vice President of Research at TrustRadius. “These awards are based directly on feedback from their customers. With over 40 reviews each in the past year, these products maintained an overall average rating of 9.0, demonstrating their commitment to transparency, improvement, and user insights.”

Enterprise, Mid-Sized, and Small Business

Enterprise and Mid-Sized Business


Highlights from IBM clients

  • IBM FlashSystem: “IBM FlashSystem has more advantages than others.” — IT Engineer, 10,000+ employees
  • IBM Watson Assistant: “Easy to understand – easy to use – get up and running in no time.” — Business Development Head, 11-50 employees
  • IBM Process Mining: “Gained transparency in our business processes and revealed inefficiencies and bottlenecks, thereby achieving operational excellence.” — PPC Team Lead, 51-200 employees

Learn more

Learn how to put these solutions to work for your business:

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You can find information on the TrustRadius Rules of Engagement here.


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