Our customers have spoken, and the message is loud and clear.

IBM is recognized as a Customers’ Choice vendor for 2022 on Gartner® Peer Insights™ ‘Voice of the Customer’: Cloud Database Management Systems. This distinction is a recognition of vendors in this market based on feedback and ratings from verified end-users of our portfolio of database products, as of this blog post. Overall, IBM reviewers gave us a 4.5 out of 5 (tied for second-highest of all the vendors recognized as Customers’ Choice) based on 66 reviews, as of 31 March 2022, with 90% saying they would recommend our product.

Customer responses and feedback

The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from verified end-user professionals. The Customers’ Choice distinction considers both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

We believe this recognition is a strong validation of IBM’s approach to data management. We bring to bear decades of experience running the world’s mission-critical workloads with our flagship Db2 database. And our advanced Netezza data warehouse and analytics platform continues to offer the simplicity, scale and speed that customers demand. Coupled with our purpose-built database engines spanning commercial and open-source, available as IBM products and OEM products, IBM is the undisputed one-stop shop for all data workloads and deployment options.

Check out some of the customer comments that contributed to this distinction:

  • “IBM Db2 is a reliable and trusted database software which handles billions of transactions each day with sub milliseconds response time, highly available, scales to handle 2,000% transactional growth in last 2 years , totaling business transaction of x trillions dollars last year, securing the homeland of United States with 7×24 around the year…” – Lead/Manager, Db2 customer, Federal Government (learn more)
  • “It (Netezza) helps us manage all of our clients’ data warehouses, which include various types of data stored in different types of tables with different types of data. We use this as our data warehouse application to collect user data from various cross-functional databases, and based on that, we are predicting customer behavior in the insurance industry. Overall SQL performance increased 5-10 folds easily compared to non-MPP.” – Senior Data Analyst, Netezza customer, Insurance (learn more)
  • Fantastic support services provided by IBM Australia is truly commendable. As a product, one of the best RDBMS in market.” – Database Administrator, Db2 customer, Banking (learn more)

Learn more

To learn more or to read the reviews written about our products by the IT professionals who use them, please see the page on Gartner Peer Insights.

To all of our customers who submitted reviews, thank you! Your feedback helps us create better products to fit your needs, and we look forward to earning the trust and confidence reflected in this distinction.

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Cloud Database Management Systems, By Peer Contributors, 31 May 2022

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

GARTNER is a registered trademark and service mark, and PEER INSIGHTS is a trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.


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