We are pleased to announce that IBM solutions have earned 20+ awards in G2’s 2023 Best Software Awards.

The G2 2023 Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.

Positive feedback from customers and awards like these are evidence of IBM delivering solutions to solve some of the world’s most pressing issues—solutions that are delivered to clients around the world to meet the needs of tomorrow and today.

Analytics and AI

IBM Cognos Analytics with Watson, IBM Watson Assistant, IBM Cloud Pak for Data, IBM Watson Studio, IBM Netezza Performance Server and IBM SPSS Statistics each earned the distinction for the Analytics & AI product categories. In a world of digital transformation, these artificial intelligence (AI) and predictive modeling software products have played an integral part in helping clients reinvent their internal processes and their client-facing solutions, serving their own employees and end-users with better experiences.

Here’s some client feedback that contributed to the awards:

  • IBM Cloud Pak for Data: “IBM Cloud Pak for Data is a cloud-based solution that is perfect for displaying and managing data across multiple networks. This software also makes it easier to store fuzzy data, which will greatly improve efficiency within an organization. With this program in place, departments will be able to work together more easily and effectively.” – Technical Solutions Architect
  • IBM Netezza Performance Server: This tool offers an excellent optimized solution for high-volume analysis and comprises an optimized database. I like that it executes queries efficiently and has excellent performance. It offers us an effective solution for data management analysis in real-time; we use most of the data and delve into everything.– Software Engineer

IT Infrastructure

IBM Db2, IBM Instana Observability and IBM Cloud Pak for Integration earned the accolade among IT Infrastructure products, proving their ability to help clients manage, analyze and properly store the vast amounts of data being generated on a daily basis.

The following are quotes from users that contributed to this award:

  • IBM Db2: Db2 is extremely easy to use; we used it for primary relational databases running production workloads. It provides solid connectivity and integration with other platforms/tools.” – Manager Cloud Security
  • Instana: Instana’s user-friendly and intuitive UI is one of its best features. The platform makes it easy to view and analyze data like monitoring events, API log details, log flow, trace failures and more. You can also inspect an application’s architecture, associated services, alerts, Kubernetes and AWS support configurations, total calls, and the application’s dependencies (on databases, microservices processes, etc.).” – Data Technical Lead

IT Management and Development

IBM Turbonomic Application Resource Management, IBM Security MaaS360 with Watson and IBM Cloud Pak for Business Automation earned the award for IT Management products and IBM API Connect earned the distinction for Development products. These solutions are critical for business continuity, as downtime nor resourcing issues are an option for the businesses of today.

See what praise clients gave about their success with these powerful solutions:

  • IBM Security MaaS360 with Watson: IBM Security MaaS360 with Watson is easy to install, use and understand. It makes managing devices easy and offers the best protection against cyber threats—hence, smooth operations. It offers protection for booth our mobile and desktop devices.” – IT Manager
  • IBM Cloud Pak for Business Automation: On top of our favorite tools from IBM Cloud Pak is the comprehensive, intelligent AI capabilities to achieve the operational excellence via decision management. This allows us to make better decisions faster based on the advanced predictive analytics combined with AI to turn insights into personalized customer actions. We love the workflow management for empowering our employees with a 360-degree view of data and metrics to seamlessly measure success and easily participate in workflow improvement.” – Lead Data Analyst


IBM Security QRadar SIEM and IBM Security Verify won among the Security products. Every day, new threats and their potential damage are on the rise. Security software must provide modern answers to ever-evolving problems.

The following is a quote that contributed to this award:

  • IBM Security QRadar SIEM: It is a very complete tool that includes the Zero Trust cybersecurity model. It is also incorporated with many products on the market and provides easy handling and components that can be incorporated. This tool has a high level of analysis of the offenses with the use of X-Force and Watson. The generation of the graphical relationships of these offenses is very structured and allows a greater vision of each event. – IT Security Manager

Accounting and Finance

IBM Planning Analytics with Watson earned the award for Accounting and Finance products. This solution creates sophisticated scenario models and performs in-depth, multidimensional analysis to assess the impact of initiatives and market events on the most profitable products, customers and sales channels.

Here’s some insights from one of our clients:

  • IBM Planning Analytics with Watson: It has a pleasant user interface and is a product of considerable flexibility. It is also the best value for money. It is very easy to create metrics. It allows the simulation of the effects that new scenarios will have. It has predefined statistical functions.” – System Engineer

Get started and learn more about the G2 2023 Best Software Awards

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The top 100 software sellers are ranked based on a combination of Satisfaction and Market Presence scores for each seller, and the top 100 products are ranked based on reviews across all categories of which they are a part. To learn more, read about G2’s methodology or check out IBM products on G2.

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