Supply Chain Academy on-demand

Digitizing your supply chain and what’s next? Insights from IDC

Build a smarter supply chain for tomorrow 

Digital business and globalization continuously disrupt today’s business. Customers expect what they want, when and where they want it.

IBM® Sterling Supply Chain Business Network provides security-rich, cloud-based connectivity with customers, partners and suppliers. You can quickly engage with more than 800,000 preconnected trading partners to onboard in hours or days, not weeks.

AI provides real-time intelligence and recommendations to get ahead of supply chain transaction issues to ensure orders are delivered on time. Blockchain empowers transparency and trust with multi-party visibility of digital events across your supply chain.

Screenshot from Supply Chain Business Network product showing inbound and outbound documents status


Gain 335% ROI over 3 years

Get a multi-enterprise digital business network that delivers a scalable, reliable, cloud-based infrastructure to support your growing business needs.

Learn how our clients have achieved significant results while driving innovation with trusted B2B and supply chain integration powered by AI and blockchain-enabled visibility.

  • 100% uptime for your most demanding workloads
  • Vastly improved transaction processing
  • Faster partner onboarding
  • Automated manual processes
  • Around-the-clock technical expert and white-glove support


Handle more than twice the B2B transaction volume with the same resources

Streamline connections and collaboration with customers, suppliers and other trading partners to reduce costs and gain efficiencies. With our business network, you get seamless and secured any-to-any frictionless connectivity.

Scale to accommodate a unique, diverse set of business translations, industry requirements and government regulations. Supported technologies include industry (X12, EDIFACT, XML, Web Services) and government (Peppol, eInvoicing, RosettaNet) requirements.

Screenshot from Supply Chain Business Network product showing purchase order status
Screenshot from Supply Chain Business Network product showing anomaly detection capabilities


Improve your customer satisfaction ratings by 30% on average

Realize value from AI and blockchain to unravel complex EDI data into actionable insights. See a graphical view of what happened in the context of a particular order, shipment or invoice in real time.

IT and business users can investigate supply chain purchase-to-pay and order-to-cash data by using natural language search, which enables them to easily find and examine all documents to make faster, more informed decisions. 

Explore the benefits of SCBN

Streamline connections and collaboration with customers, suppliers and other trading partners

Any-to-any connectivity

Streamline and automate B2B transactions with your trading partners. Scale to meet your partners’ unique, diverse set of business translations, industry requirements and government regulations.

Automate manual B2B transactions

Effortlessly exchange business documents electronically with non-technical trading partners. Extend EDI capabilities to trading partners regardless of size, technical expertise or budget restrictions.

Seamless Peppol support

Exchange Peppol documents with trading partners through a single solution. Leverage the synergies of global electronic trade standardization and simplification.

eInvoicing signature, validation, archiving and clearance

Transform/optimize international invoice processes to limit risk, cost and complexity. Automate manual invoice processes, archives and audits to meet tax regulations and multiple-country compliance.

Easily digitize product catalog

A digital product catalog makes it easier for you to sell your entire suite of brands online. Ensure confidence that product information and availability is up to date and accurate.

→ Watch: This is why leading enterprises digitize B2B transactions with smaller partners (01:46)

Cloud-based network with guaranteed uptime, throughput and customer response times

Premium managed services

Designated IBM trusted advisors and technical subject matter experts provide tailored proactive support to sustain and optimize your global B2B/EDI operations.

Robust self-service capabilities

Administer day-to-day management of your B2B trading partner community. Benefit from a managed service cloud offering plus self-service onboarding capabilities, to add or edit partner configurations.

IBM data security best practices

By re-evaluating best practices and policies, IBM’s secure engineering and privacy-by-design best practices reflect the latest security standards, to ensure security readiness for network and data.

→ Watch: Benefits of a reliable cloud-based digital business network (02:02)

Deepen visibility into B2B transaction lifecycles with AI and blockchain

Real-time visibility; trend analysis and dashboards

In-depth reporting capabilities offer real-time views and document status. Spot failures, trends and unexpected events. Customize your dashboards and reports to analyze various transaction activity.

Anomaly detection, alerts and natural language search

Use machine learning, pattern detection and data science expertise to automatically detect and alert your team to anomalies. Get a holistic view of all relevant transactions within a single dashboard.

Multi-party, secure shared ledger of digital transactions

See B2B transaction blind spots with real-time, shared multi-enterprise visibility. Our blockchain-enabled business network offers a secure single version of the truth for supply chain transactions.

→ Watch: How business users get end-to-end transaction insights in seconds (01:58)


Interested in Supply Chain Business Network?