What Watson Care Manager can do for your organization

IBM Watson® Care Manager helps organizations unlock and integrate the full breadth of information from multiple systems and care providers, automate care management workflows, and scale to meet the demands of growing populations under management.

Watson Care Manager is built on an innovative HIPAA-enabled, cloud-based platform that can aggregate data and connect stakeholders, helping to support coordination and delivery of services.

Optimize care management

Use Watson Care Manager to create individualized care plans that manage the whole person.

Scale engagement

Easily grow to keep up with increasing populations under your management.

Better coordinate care

Unlock the potential of structured and unstructured data with cognitive insights.

Work smarter

Increase efficiency with Watson Care Manager’s automated workflows.

Feature spotlights

  • Care management workflows
  • Health summary
  • Structured programs
  • Notes summarization
  • Care mentor
  • Interoperability with IBM Watson Health solutions
  • Third-party system integration
  • Oversight and management tools
  • Intuitive user interface
  • Watson Health Cloud

Security and privacy in the cloud

When using IBM Cloud offerings, your company can scale and adapt quickly to changing business needs without compromising security, privacy or risk levels. Learn more about IBM Cloud security

This offering meets the following industry and global compliance standards, depending on the edition you choose.

  • HIPAA for Healthcare USA
  • UK Data Protection Act

To learn about the compliance and certifications for a specific offering edition, consult the Cloud Services data security and privacy data sheets.

Product images

Plan view
Plan view
Care manager workspace
Care manager workspace
Supervisor workspace
Supervisor workspace

Which option is right for you?

  • Watson Care Manager (WCM) Lite

    Collaborate with care teams, create individualized care plans, centralize data and automate workflows, all within a HIPAA-enabled cloud.

  • Watson Care Manager base

    Collaborate with care teams, create individualized care plans, centralize data, automate workflows, and create reports, all within a HIPAA-enabled cloud.

  • Add-on: Individual Engagement

    This add-on provides the ability for individuals to interact with their care plan.

  • Add-on: Community Service Referrals

    This add-on provides the ability to collaborate with the community service providers.

  • Add-on: Service Provider Portal

    This add-on provides community service providers the ability to update their profiles and log in to respond to service requests.