What it can do for your business
Provide real answers to passengers
Enable customer service agents to have answers about everything from traveler loyalty levels to ancillary services and products – giving passengers individualized solutions.
Get analytics-powered alerts
Stay informed with alerts about weather issues, gate changes, task assignments and more – and collaborate with coworkers. Agents can do all these things without being tethered to a counter.
Accelerate check in, decrease congestion
Connect with integrated systems of record such as: Transaction Processing Facility, Departure Control Systems, self-service and passenger-processing systems – as well as airline loyalty programs.
Four good reasons to use Passenger Care
- The app uses powerful analytics
- Agents have all the needed information at their fingertips
- Information in real time helps to resolve issues quickly
- The app is backed by a great service plan