What is it?

IBM Business Automation Intelligence with Watson™ is an automation capability for creating, managing and governing AI across the enterprise and applying it to operations using Watson. It is designed to help business managers improve productivity and customer experiences by using AI in their daily business operations.

IBM Business Automation Intelligence with Watson can access and act on the operational data generated by the IBM Automation Platform for Digital Business.   

Why should you care?

IBM Business Automation Intelligence with Watson was designed to remove the common barriers to AI adoption across business operations:

  • Business people don’t know how and where AI can be best applied to their problem.
  • AI algorithms are often disconnected from daily business operations.
  • AI is difficult for business people to trust, control and monitor.

How does it work?

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Identify

Identify opportunities where automation could potentially have the most impact.

 

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Automate

Automate all styles of work — from the simple to the complex — with built-in integrations to the IBM automation platform and several Watson capabilities.

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Control

Install guardrails using natural language rules to define and control the conditions under which the automation operates.

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Monitor

Monitor performance of AI operations with prebuilt dashboards using KPIs that you define.

 

How does it compare?

Many organizations are turning to robotic process automation (RPA) or AI platforms to drive the next wave of productivity with intelligent automation, but these approaches can fall short.

  • RPA bots can automate simple tasks, but lack business context and intelligence.
  • AI platforms can create learning algorithms but lack business context and are disconnected from workflows.

Unlike these two approaches, IBM Business Automation Intelligence with Watson takes into account the business context in which the automation operates, allowing you to apply AI directly into your business operations for maximum impact.  

Where can you apply it?

IBM Business Automation Intelligence with Watson can be applied to a number of use cases, but the following are likely to lead to early deployments:

Invoice processing

IBM Business Automation Intelligence with Watson uses built-in machine learning to recognize data on unstructured documents and look at both valid and fraudulent historical invoices to understand what to pay — and what to flag for review.

Loan origination

IBM Business Automation Intelligence with Watson uses built-in machine learning to assess risk, examining all available information or data to predict the likelihood of a borrower defaulting on a loan.

Claims processing

Leveraging content extraction and built-in machine learning, IBM Business Automation Intelligence with Watson can extract key facts from claims documents to evaluate the complexity of claims and automatically route complex claims for expert or specialist handling.

Try it

If you'd like to experience how IBM Business Automation Intelligence with Watson can help you intelligently automate all types of work — from the mundane to the complex — join the early access program.