What is the automation software platform?

IBM’s automation software platform is an essential and flexible set of pre-integrated software for designing, building and running intelligent automation services, applications and digital workers on any cloud, using low-code tools wherever possible.

What can you do with the automation software platform?

  • Automate complex and less-structured business processes and optimize lighter customer experiences for task efficiency. 
  • Enable a few expert employees to create great customer experiences at scale. 
  • Measure, in real time, the value of human and automated work across your business.  


ROI of IBM’s automation software platform

675 percent return on investment over a three-year benefit period and a payback on costs of less than six months

IBM: A leader in digital process automation

“[IBM] has done some of the most pragmatic integration of IBM's Watson AI capabilities to drive process-specific business value.”


“The IBM solution is extremely sophisticated, yet it’s also easy to implement and use. What’s more, it’s extremely robust and highly scalable — important considerations for a solution designed to underpin your entire business.”
— Efrain Pereiro, system developer, Banco Galicia

Read the case study




As the software platform automates work, it collects data in one place, in context, to train digital workers.

Low-code tooling

Business users can build and deploy automation applications and services with little IT support.

360° real-time visibility

Dashboards help you monitor and measure the human and automated work done across your operations.

Case studies

See how leading companies are automating with help from IBM.

Cloud options

Gain the freedom to build and run automation applications in any cloud environment.

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