Learn about the new intelligent digital worker tool for reconfiguring how work gets done.


What is the automation software platform?

The IBM automation software platform is an essential and flexible set of pre-integrated software for designing, building and running intelligent automation services, applications and digital workers on any cloud, using low-code tools wherever possible.

What can you do with the automation software platform?

  • Automate complex and less-structured business processes and optimize lighter customer experiences for task efficiency. 
  • Enable a few expert employees to create great customer experiences at scale. 
  • Measure, in real time, the value of human and automated work across your business.  

AI digital workers

By combining automation and AI, you can build and manage digital workers that automate lower-impact work like data entry and assist with higher-impact work like decision making.


ROI of the IBM automation software platform

Six-hundred seventy-five percent return on investment over a three-year benefit period and a payback on costs of less than six months.

IBM: A leader in digital process automation

“[IBM] has done some of the most pragmatic integration of IBM's Watson AI capabilities to drive process-specific business value.”




Embedded AI helps significantly improve worker productivity and engagement.

Low-code tooling

Business users can build and deploy automation applications and services with little IT support.

360° real-time visibility

Dashboards help you monitor and measure the human and automated work done across your operations.