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What is automated document processing?  

Automated document processing, sometimes referred to as intelligent document processing, is a solution that combines artificial intelligence (AI) with deep learning and low-code tooling to eliminate manual business processes. ADP offers a quick and accurate way to classify and extract information from business documents.

Why use automated document processing?

The exponential demand for processing complex documents has quickly exceeded the capacity of employees at many enterprises.    

Automated document processing helps to streamline the processing of large volumes of unstructured data. Traditionally, this work has been done manually, which results in slow, and often error-prone, processing.

With an integrated data validation workflow, employees can quickly and intuitively review, verify and correct document classification and extraction results in real-time. This can speed decision making, improve operational efficiency and increase data quality delivered to other applications.  

Using an automation platform integration with low-code developer tools provides the functionality to create and use automated document processing services within content- and workflow-centric applications. 

See it in action 


Adapt quickly with AI

Model and process new document types using deep learning.

Power transformative applications

Deliver more data faster to digital transformation projects with AI-led automation tools.

Get a faster return on investment

Reduce project lead times and risk with rapid training, building and deployment.

Get more capabilities

Automated document processing is just one capability of IBM Cloud Pak for Business Automation

Make bold moves in automation and solve your toughest operational challenges


IBM Cloud Pak® for Business Automation includes AI-powered capabilities, a common UI and low-code tools.


Get task automation, workflow orchestration, decision management, data capture and more.


Pay only for what you need with a modular and easy-to-consume pricing approach.



Tap into the platform’s full set of capabilities for automating all types of work at scale.

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