What is decision automation?

Decision automation uses machine learning and business rules to improve customer experience and make intelligent operational decisions.

Why automate decisions?

A decision management platform enables businesses to create and manage business rules independently from applications and processes. In addition, by infusing machine learning, decisions can made with precision, targeting each customer interaction and touch point intelligently.

Because decision models are easily integrated with other IT systems, your applications can scale and execute automated decisions across multiple channels. When changes to decision models are required, business users can quickly update them, providing the agility and speed needed to meet changing business demands.


Empower business users

Allow business users to intuitively model, author, and validate decisions all in a low-code environment.

Infuse intelligence with machine learning

Combine predictive models with prescriptive rules to improve business outcomes.

Gain business agility

Adapt quickly to changing conditions and keep your business on track.

See it in action



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