Introduction

What is decision automation?

Decision automation uses business rules to remove manual work from a decision process, improving business agility and reducing IT reliance.

Why automate decisions?

A business rules management system (BRMS) enables businesses to create and manage business logic independently from applications and processes. Through business rules, your team can specify decision logic in simple terms, close to natural language.

Because rules are easily integrated with other IT systems, your applications can scale and execute automated decisions across multiple channels. When changes to business rules are required, business users can quickly update them, providing the agility and speed needed to meet changing business demands.

Benefits

Empower business users

Isolate business logic and give your business users the power to control it.

Improve decisions in real time

Learn from past decisions, simulations or real-time data to improve the accuracy of your decisions.

Gain business agility

Gain the ability to quickly adapt to changing conditions and keep your business on track.

See it in action

How can you use business rules?

See how IBM Operational Decision Manager (ODM) Advanced helps banks detect and prevent fraud in near real-time and offer more personalized customer experiences.

Testimonial

“We want to be the go-to place for highly regulated small package items. Operational Decision Manager will be important in achieving that goal.”
— Curt Graff, director of technology, Brownells Inc.

Read the case study

Case studies

See how clients are achieving intelligent decision automation.

Platform

Tap into the platform’s full set of capabilities for automating all types of work at scale.

Related capabilities

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