With automation, processes can perform in ways that optimize the amount of human support needed. This shift—moving the burden of processes from humans to technology—has the potential to redesign the way work gets done within an enterprise. Simple automation of processes can eliminate errors, reduce biases and perform transactional work in a fraction of the time it takes humans. And with the application of artificial intelligence, these point robotic process fixes have now evolved into intelligent interactions and processes.
The benefits of business process automation
Digital labor model
Improved transparency and insight resulting in improved efficiency and productiviy
Includes business process as a service (BPaaS) option for faster deployment and speed to benefit
Up to 75 percent cost savings on repetitive tasks (25 to 50 percent on average) based on IBM experience
Optimize, digitize and transform business processes with automation
IBM transforms and manages functional and industry-specific processes for clients around the world to achieve digital, intelligent operations. These services are differentiated by AI, process automation and advanced analytics, resulting in higher quality at a lower cost and risk.
IBM process automation services address four fundamental aspects of process design:
Assessing business process workflow and redesign
Selecting automation technology elements and determining how they fit into the larger spectrum
Deploying accelerated proof of concepts using specific automation solutions
Integrating AI to help enable autonomic solutions, business decision support and insights