Marketplace

Customer service and CRM

Manage the tasks important to customer needs and success, using customer data to help exceed customer expectations

50 results

Watson Assistant

Quickly build and deploy chatbots and virtual agents across a variety of channels including mobile devices, messaging platforms and robots

IBM Watson Customer Experience Analytics

IBM Watson Customer Experience Analytics uses AI to help you drive cross-channel customer experiences impactful enough to capture market share.

Watson Speech to Text

IBM Watson Speech to Text (STT) is a service on the IBM Cloud that enables you to easily convert audio and voice into written text.

Watson Care Manager

Enable your care teams with the ability to individualize patient care needs and recommend action on the optimal combination of treatment, services and benefits.

IBM Tealeaf

IBM Tealeaf offers customer experience analytics that help businesses optimize customer experience on sites and apps through actionable, AI-powered insight.

IBM Customer Insight for Insurance

Build a robust policyholder insight model based on cognitive technologies and behavioral data to understand and retain customers.

Simplicite aPaaS

The Simplicite aPaaS (application Platform as a Service) is a dynamically model-driven platform for building agile custom enterprise applications in the cloud.

IBM Technology Support Services for Microsoft Products

IBM Technology Support Services for Microsoft Products provides onsite and remote support services for Microsoft applications and operating systems

IBM Technology Support Services for VMware Products

IBM Technology Support Services for VMware Products provides highly skilled support for VMware operating systems for a reliable cloud infrastructure

Watson Explorer

Discover how to mine and explore unstructured data with the cognitive exploration, powerful text analytics and machine-learning capabilities of IBM Watson Explorer.

IBM Phytel Remind

IBM® Phytel® Remind automates communications to proactively remind patients about upcoming appointments with their providers.

Watson Assistant Health Benefits

IBM® Watson® Assistant for Health Benefits drives fast, dynamic and personalized interactions with your members, at scale.

IBM Technology Support Services for Networking and Security Capabilities

IBM Technology Support Services for Networking and Security Capabilities supports your networks regardless of the manufacturer and location

IBM Technology Support Services for F5 Products

IBM Technology Support Services for F5 Products provide you a single point of contact for multivendor network support

IBM System Storage Hardware and Software Support Services

IBM System Storage Hardware and Software Support Services streamlines technical support with global specialists, vast resources and advanced tools from IBM

IBM Power Systems Hardware and Software Support Services

IBM Power Systems Hardware and Software Support Services help reduce downtime and optimize performance with integrated hardware and software support services

IBM Customer Insight for Banking

Enables banks to generate better insight into customer needs through cognitive analytics.

Watson Personality Insights

IBM Watson Personality Insights is a service on the IBM Cloud that enables you to predict personality characteristics, needs, and values through written text.

Airline Control System V2

IBM Airline Control System V2 (ALCS) is a software interface between application programs and the z/OS operating system

IBM Technology Support Services - Cloud Data Center Support Services

IBM Cloud Data Center Support Services help you achieve high IT availability through predictive maintenance and virtualized and cloud infrastructure
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