Customer service and CRM - Support customers by following processes and organizational structure | IBM

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Watson Explorer

Discover how to mine and explore unstructured data with the cognitive exploration, powerful text analytics and machine-learning capabilities of IBM Watson Explorer.

IBM Sterling Partner Engagement Manager

IBM Sterling Partner Engagement Manager enables efficient, automated trading partner onboarding, shortening processing times by up to 75 percent.

Watson Assistant

IBM Watson Assistant is a service on the IBM Cloud to help you build and deploy virtual assistants.

IBM Sterling Store Engagement

Increase sales and improve customer service across multi-store environments with IBM Sterling Store Engagement. Bringing efficiency to store operations.

Watson Speech to Text

IBM Watson Speech to Text (STT) is a service on the IBM Cloud that enables you to easily convert audio and voice into written text.

Airline Control System V2

IBM Airline Control System V2 (ALCS) is a software interface between application programs and the z/OS operating system

Watson Personality Insights

IBM Watson Personality Insights is a service on the IBM Cloud that enables you to predict personality characteristics, needs, and values through written text.

IBM Control Desk

IBM Control Desk provides user friendly self-service, automated service management, and seamlessly-integrated, best-practice based service desk capabilities.

IBM Db2 Augmented Data Explorer

Explore a web-based Db2 tool designed for business users to help them more easily pull insights from data within Db2 databases on premises and on cloud.

IBM Watson Care Manager

Enable your care teams with the ability to individualize patient care needs and recommend action on the optimal combination of treatment, services and benefits.