What it can do for your business

IBM Support Value Add Offering for Netcool/OMNIbus Probe or Gateway Deployment empowers your developers to apply best practice advice for their configurations for new deployments with personalized advice and troubleshooting support from IBM Support Specialists during the initial deployment of a new probe or gateway integration.
IBM Support Value Add Offering for Tivoli Netcool/OMNIbus Probe or Gateway Deployment

Resolve challenges faster

Save time, remove obstacles and optimize the performance of your IBM Netcool/OMNIbus Probe Gateway with personalized configuration and troubleshooting advice.

Gain deployment efficiency

Engage with an IBM Support Specialist who understands your Netcool/OMNIbus challenges and can provide tactical advice for achieving your performance goals.

Enrich your knowledge and capabilities

Improve skill capabilities, reduce time to deployment by acquiring enhance support for short duration technical guidance on your new probe or gateway integration.

Key features

  • Engage with a Support Specialist
  • Flexible support
  • Block hours of support
  • Apply best business practices