What it can do for your business

Support Value Add Offering for Maximo empowers your IT Operations to apply best practices for your current, first time install, or future upgrade or migration with personalized recommendations. Before starting a deployment, it is critical to understand its compatibility with previous versions, any new hardware, software, communication or operating system requirements. Through our block hours of support, we provide up to eight (8) hours of advice on tasks that are typically outside the scope of standard support and customized to meet your business objectives.
IBM Support Value Add Offering for IBM Enterprise Asset Management

Resolves challenges faster

Save time, remove obstacles and optimize your install, upgrade or migration plans with personalized guidance to plan, prepare, install and verify the success of your current or next implementation.

Improve implementation efficiency

Engage with an IBM Support Specialist for advice on which method and components to use for a successful implementation.

Enrich your learning and capabilities

Improve your skills and capabilities by engaging with a Support Specialist for short duration technical guidance on creating and applying best practices for a successful implementation.

Key features

  • Personalized technical advice
  • Flexible support
  • Apply best business practices
  • Block hours of support