What it can do for your business

IBM MobileFirst for iOS Business Tech is built to improve the field technician’s ability to handle service events for enterprise contracts. With this app, technicians can take advantage of enhanced information about the work being performed, prior service history and integrated access to network-based testing tools. With these capabilities and additional collaboration tools, they can more efficiently keep track of work orders to satisfy service level agreements.

Use better data to complete work orders

Understand the service event and priority more fully with views into service history and current work orders, and use predictive analytics to drive preventive maintenance and gain recommended actions.

Support service level agreements

Apply advanced analytics to service call results and performance statistics to more completely meet service level agreements for enterprise contracts.

Access network-based testing tools

Link to business rule driven enterprise testing tools from the field to measure performance and streamline the delivery of needed equipment to fulfill the work order.

Take advantage of our great service plan

The MobileFirst for iOS service plan offers 24/7 phone support from Apple and next-business-day on-site service from IBM. Flexible procurement helps you go from purchase to deployment quickly.

Four good reasons to use Business Tech

  • Gain detailed work order information and apply analytics
  • Meet service level agreements for enterprise customers
  • Access integrated, network-based testing tools
  • Take advantage of our great service plan