Deliver experiences that delight customers
Is your commerce platform slowing you down? An omnichannel commerce platform infused with AI that recommends the next best action, empowers users to quickly make changes and test results. To grow market share, you need to stay ahead of fast-moving markets, changing customer expectations and evolving patterns of engagement.
Agile omnichannel commerce platform
Quickly and easily add innovative services your customers expect
Rapid implementation
Act immediately on every opportunity with customer, market and category insights
Digital customer experience tools
Deliver a seamless online and offline customer experience across touchpoints
Embedded AI
Personalize experiences in real time and optimize omnichannel execution with customer and business insights
Business user tooling
Make it easier to build the experiences your customers want
How to choose a platform that provides an optimal customer experience.
They establish and execute the right strategies and capabilities to drive competitive gains.
See how omnichannel services change the offers retailers provide and how consumers buy.
Uses AI to optimize its merchandising and marketing processes.
Allows customers to order wherever and whenever, how it suits them best.
Helps visitors find and order the products they need faster than ever.
Quickly create, manage and publish the unique commerce experiences customers want using AI-powered insights and visual business tools.
See how products and categories are performing with e-commerce analytics that deliver curated, personalized insights and recommended business actions.
Rapidly innovate and drive your omnichannel business with less overhead using this modern commerce platform.
If you’re having a harder time turning browsers into buyers and hitting your targets in this complex commerce environment, you’re not alone.
AI-powered insights help you create meaningful relationships with both new and existing customers.
The right cloud solution can level the playing field when you’re trying to remain relevant. Learn how to take back market share from online giants like Amazon.
How can IBM help your omnichannel commerce strategy?