A quick, seamless migration to the cloud
Mitsubishi Motors Australia migrated 200 of its Australian dealers to the IBM Cloud to deliver sales, inventory, spare parts, and service, warranty, reporting, compliance and dealership customer relationship management systems.
Mitsubishi relied on IBM Services to help build its SAP system, which is based on SAP ERP and includes SAP Customer Relationship Management (SAP CRM), SAP NetWeaver® Portal, SAP Business Warehouse (SAP BW), and SAP Governance, Risk and Compliance (SAP GRC) and runs on IBM DB2® (US). IBM has also helped with several significant upgrades to Mitsubishi’s SAP environment. Seeking to continue its positive 30 year working relationship with IBM, Mitsubishi selected IBM Cloud SAP-certified infrastructure to support its growing IT requirements, and IBM Services to help complete the transition. IBM Services managed the entire migration to the IBM Cloud SAP-certified infrastructure, including enterprise resource planning, enterprise warehouse and CRM applications.
The migration of their mission-critical SAP applications allows dealers to meet peak sales demands and minimize disruption by scaling the environment to meet the needs of the business.
Tiddy notes migrating business-critical applications to the cloud held some potential for trouble. “One of the issues that was identified was that SAP has very stringent certification processes for the various infrastructure platforms,” he explains. “IBM worked directly with SAP to make sure that the IBM infrastructure was certified appropriately,” thereby keeping the project on track and allowing Tiddy and his staff to focus on preparing for the migration.
Darryl Crittenden, the IBM Delivery Project Executive for the Mitsubishi Australia account, agrees: “As with any large migration, there were some issues that were encountered, and IBM stayed the course, achieving first time certification for SAP.”
The result was a successful migration. “The actual migration of data from the old system to the new system was seamless.” says Tiddy. “It was done without disruption to the business. The final cutover occurred over a weekend, and the downtime for that was quite minimal, given the fact that there was a huge amount of data that needed to be migrated from one system to the other.”