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What is robotic process automation (RPA)?

Robotic process automation (RPA) is the use of software bots to automate highly repetitive, routine tasks normally performed by knowledge workers.

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Learn how RPA can increase employee productivity

Robotic process automation (RPA)

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IBM acquires RPA provider

How to get started with extreme automation using AI-driven RPA

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Why automate repetitive tasks?

Automating repetitive tasks saves time and money. Robotic process automation bots expand the value of an automation platform by completing tasks faster, allowing employees to perform higher-value work.

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Benefits

Accelerate time to value

Create, test and deploy new automation schemes in hours, instead of days or months.

Reduce human error

Virtually eliminate copy-and-paste mistakes from entering the same data into multiple systems.

Increase throughput

Complete automated tasks in seconds or minutes to deliver higher value for your customers.

Testimonial

We showed how a process that took about 10–11 minutes could be reduced to 10–11 seconds.

Luis Benitez
Vice president of digital workplace, Banco Popular

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Case studies

Use robotic process automation to transform your business.

Asan Medical Center - A digital transformation journey to become a Smart Hospital using IBM robotic process automation(RPA)

Asan Medical Center

Embarking on a digital transformation journey to become a Smart Hospital

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Decreasing process completion times by 90% with robotic process automation(RPA)

Banco Popular

Automates repetitive and manual tasks to reduce process completion times up to 90 percent

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How to achieve greater heights in business efficiency through robotic process automation(RPA)

Emaar Properties

Makes back-office operations more efficient with RPA, freeing time for value-added work

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John Insley, BDCI director of corporate accounting, speaking about IBM Automation Platform on Cloud and Robotic Process Automation(RPA)

BDCI, Inc.

Takes its invoice processing 100 percent paperless with IBM Automation Platform on Cloud

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Jake Brown, TTI vice president of IS global development, speaking John Insley, BDCI director of corporate accounting, speaking about IBM Automation Platform on Cloud and Robotic Process Automation(RPA)

TTI, Inc.

Saves 34,000 hours and reclaims more than USD 600,000 by automating tasks with RPA

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Platform

Tap into the platform’s full set of capabilities for automating all types of work at scale.

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Related capabilities

Workflow

Coordinate knowledge workers and bots to create and deploy end-to-end processes.

Decisions

Improve decision-making skills to expert levels by coordinating them with RPA bots.

Data capture

Understand a wider range of unstructured documents to help with data-rich scenarios.

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