* Safari 12 has a known issue with launching desktop applications (including IBM Aspera Connect). If Connect is not being detected, you can work around the issue by opening a new tab. For details, visit here • For further information about platform and browser support for any release of Connect, see the release notes and user guide on the documentation page for Aspera Connect.
• For troubleshooting your Connect installation and connectivity, see Aspera Support's web-based Connect Diagnostic Tool.
** Firefox, Firefox ESR, and Microsoft Edge unsupported. See our security bulletin.