People drive digital transactions and workflows

Digital transformation is driving new ways to do business. Through this strategic global partnership IBM and DocuSign plan to meet this challenge with digital transactions designed for the way you work. This collaboration intends to offer a simplified way to transact business through your personal digital network of colleagues, customers and vendors. Personalize, e-sign, route, and more. Rich analytics from IBM across the transaction flow can help provide valuable insights into compliance, customer experience and process optimization.

People drive digital transactions and workflows


Digital transformation is driving new ways to do business. IBM and DocuSign have partnered to meet this challenge with digital transactions designed for the way you work. The partnership offers a secure, simplified way to transact business through your personal digital network of colleagues, customers and vendors. Meet requirements, personalize, e-sign, route, and more. Rich analytics from IBM across the transaction flow provide valuable insights into compliance, customer experience and process optimization.

Why digital transformation is critical

A more personalized digital transaction approach supports a better individual experience. Speed, accountability and visibility increase. And with greater transparency, digital transactions can help improve customer experience and trust.1

  • End-to-end transaction visibility helps reduce audit risk and increase compliance
  • IBM analytics help optimize processes and business decisions.

DocuSign’s Global Trust Network will seek to leverage IBM Cloud infrastructure, a hybrid environment designed for digital transformation.

By the end of 2016
over 700 million e-signatures
annually will be processed, fueling the digital transformation of every business transaction.2

IBM and DocuSign initiatives