About enterprise content management (ECM)

Enterprise Content Management solutions enable an organization to take full advantage of the customer information and company knowledge embedded in their content. Previously unstructured and unavailable, content comes alive in digital business applications that engage customers, automate business processes, enhance collaboration, and govern and protect content throughout its lifecycle. IBM Enterprise Content Management offers content services and solutions that support your digital transformation and help you build a cognitive business that is confident, efficient, and competitive. Only IBM offers the complete set of Enterprise Content Management capabilities to capture, protect, activate, analyze and engage with content for greater insight and action.

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Forrester Wave™: Enterprise Content Management — Business Content Services

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