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IBM Analytics resources


IBM offers a wide variety of thought leadership around analytics and big data, including white papers, analyst reports, solution briefs and more. Download and explore our resources to learn more about what analytics can do for your organization.


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Business Analytics resources

Image: Business Analytics - Making Customer Insights Actionable

White paper:
Social media analytics: Making customer insights actionable

Image: Business Analytics - Better Business Outcome

White paper:
Better business outcomes with business analytics

Image: Business Analytics - Quotient Maturity Model

White paper:
Understanding the analytics quotient maturity model

Image: Business Analytics - Stages of Analytics Enterprise

Nucleus Research:
The stages of an analytic enterprise

Image: Business Analytics - TDWI Customer Analytics

TDWI Report:
Customer analytics in the age of social media


Big Data resources

Image: Services: Real World Use of Big Data

Analytics: The
real-world use of
big data

Image: Big Data - Understanding Big Data

Understanding big data

Image: Big Data - Harnessing Big Data

Harnessing big data

Image: Big Data - Forrester Wave Report

Forrester Wave Report: Enterprise Hadoop solutions

Image: Big Data - New Big Date Insights

White paper:
New big data insights transform industries

Enterprise Content Management resources

Image: Aberdeen Content Analytics

White paper:
Aberdeen Group: Drive superior customer service with content analytics

Image: ECM - Improving Customer Experience

Solution brief:
Improving customer experience through better product quality

Image: ECM - IBM Defensible Disposable Solutions

Solution brief:
IBM Defensible Disposal Solutions

Image: ECM - All About the Customer

White paper:
It's all about the customer

Image: ECM - Fraud Management for Finance

White paper:
Aite Group: Fraud management for finance

Image: ECM - Fraud Management for Insurance

White paper:
Aite Group: Fraud management for insurance


Services resources

Image: Services: Customer Analytics

Customer analytics
pay off

(1.29MB, PDF)
Image: Services: Jumpstart Services

BAO Jumpstart

(486.53KB, PDF)
Image: Services: BAO Research

BAO and Research Services

(2.01MB, PDF)

Systems and Technology resources

Image: Systems and Technology: IDC Laying Foundations

Laying the foundation for successful business analytics solution deployments: The critical role of hardware infrastructure

Image: Systems and Technology: Big Data Systems

White paper:
IBM’s Big Data Systems—a Portfolio Approach

Image: Systems and Technology: Clabby Analytics

Clabby Analytics:
Business Analytics Buying Criteria: The Three Maxims

Image: Systems and Technology: Make Better Decision Faster

White paper:
Make Better Decision Faster with Business Analytics

Image: Systems and Technology: 9sight Consulting

9sight Consulting:
Integrating Analytics into the Operational Fabric of Your Business