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Analytics in healthcare

In the healthcare industry, information can have a profound impact on improving patient care and quality of life, while controlling escalating costs.

Healthcare providers and payers face a difficult challenge: balancing patient outcomes with healthcare costs. Patients who need care must be able to access that care quickly and easily. Individuals at high risk of serious health problems need to know how to better manage their conditions to reduce admissions and improve their quality of life. Healthcare organizations can use key insights to optimize business and patient outcomes.

With IBM Analytics, healthcare organizations can anticipate, shape and optimize outcomes by accessing and analyzing data about patients, symptoms, diagnoses and treatments from various knowledge sources. Analytics can enable evidence-based, personalized medicine for lifetime health maintenance and disease prevention—in addition to episodic and acute care.

Collaborate to improve care and outcomes

Seton Healthcare Family minimized readmission of patients who had suffered congestive heart failure by uncovering insights trapped in unstructured data—such as physician notes, discharge summaries and echocardiogram reports—to identify at-risk patients.

Rizzoli Orthopaedic Institute implemented a powerful analytical tool that gives researchers and physicians a better understanding of hereditary bone diseases, leading to a reduction in surgery-related hospitalizations and better quality of life for patients.


The University of Ontario Institute of Technology implemented a stream-computing platform that captures and analyzes real-time data from medical monitors, alerting hospital staff to potential health problems before patients manifest clinical signs of infection or other issues.

Increase healthcare access and value

Premier healthcare alliance gained a deeper, more correlated view of cost and quality of care with comprehensive analytics that span clinical, operational and supply chain data, providing a broader informational platform for evidence-based clinical practices.

Centerstone Research Institute increased revenue by 30 percent and improved patient access to services by 37 percent by embedding intelligence into its clinical decision making practices and making it more transparent.

Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts embedded business intelligence in general business processes to keep operational costs down while also developing programs that help patients manage their conditions more effectively.

Kent and Medway Health Informatics Service

Kent and Medway Health Informatics Service created a centralized data warehouse and analytics platform that brings together data from trusts across the region, giving practitioners the insights they need to make decisions about commissioning patient services.

Bangkok Hospital realized a 25 percent increase in daily outpatient referral volume and nearly 30 percent increase in the share of repeat patients when it embedded more business intelligence and analytics into its clinical and administrative practices.