IBM Global Elite welcomes you

Daniel Hernandez, General Manager, Data & AI, IBM Cloud® and Cognitive Software, provides an overview of the benefits offered through the IBM Global Elite program. This program is offered exclusively to our most important IBM Cloud and Cognitive Software clients.

Elite privileges

As a Global Elite member, you’ll enjoy a wide range of benefits to help you get the most from your IBM investments and relationships.

Personalized customer support

A new executive sponsor and client experience manager join your existing IBM team for focused, cross-functional alignment.

Exclusive invitations and perks

Enjoy priority access and VIP treatment at IBM Global Elite events, educational opportunities and regional conferences.

Access to expert resources

Get front-of-line call handling for prioritized support case resolution, personalized workshops and more.

Influence over product development

You’ll gain direct contact with product experts, try new offerings first and help guide IBM Cloud and Cognitive Software product roadmaps.

Global Elite Academy is an opportunity to immerse into the leading edge topic of Data and AI and an opportunity to learn and be a part of the 4th industrial revolution that we are upon and be a part of shaping it.

Simphiwe Phakathi, Executive Head: Customer Insights and Analytics PBB Africa Regions, Standard Bank Group

Standard Bank Group and the IBM Global Elite Academy experience

IBM Global Elite Academy (GEA) provides customized events for our Global Elite clients that bring the excitement and learning of an IBM conference right to your door. Gain in-depth knowledge of IBM Cloud and Cognitive Software products, discuss top trends, and get an insider’s view into our product roadmap and strategic direction.

Member responsibilities

As a member of the IBM Global Elite, your responsibilities include:


Maintaining membership eligibility through your IBM Cloud and Cognitive Software investments and revenue growth


Sharing your IBM Cloud and Cognitive Software experience through advocacy activities and events


Early adoption of new IBM Cloud and Cognitive Software products and offerings as they are released

Go Behind the Data with Keld Stehr Nielsen of Danske Bank

Behind the Data is a series of videos featuring IBM Global Elite Members, IBM partners, and IBM employees who share personal insights from their data-driven careers.