IBM and ServiceNow

A new partnership and what it means

With AIOps from IBM

Focus on results, not outages.

Thrive in today’s dynamic business climate by achieving new levels of efficiency and resiliency in your IT operations. Reduce monitoring time and resolve complex problems quickly, so your teams can focus on what matters.

Why IBM?

We manage and understand IT environments

We have leading AI innovations

We embrace and deliver open technologies


Diagnose problems faster

Uncover hidden insights and determine root causes faster by correlating a vast amount of data (unstructured and structured) across silos and tools in real time.

Get insights where you work

Surface insights and next-best-action recommendations into your existing ChatOps workflows to enhance collaboration and speed decision making.

Be confident in your decisions

Empower your team to focus on higher value work with transparent and clearly explained AI decision making.

Cut through the noise

Avoid notification fatigue with intelligent alert grouping and find the source of the problem with topology insights.

Integrate with your toolchain

Augment your current environment with AI that easily integrates with best-in-class IT monitoring and ChatOps tools.

Deploy where you want

Get access to innovative AI capabilities on your cloud of choice or preferred deployment option.

Featured products

AI solutions to drive new efficiencies

Learn more

What is AIOps?

Learn why AIOps is the future of IT operations management.

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