Evolving the supply chain for the digital era

To excel in the digital era, supply chain leaders need to take bold strides in driving efficiencies and resiliency to disruptions. Surprises from unforeseen factors like weather, geopolitical events and changing market conditions are ever-present challenges.

With IBM Services™, you can evolve your supply chain processes into intelligent workflows, to reach new levels of responsiveness and innovation. Challenge siloed processes to uncover efficiencies, enable your teams to execute and deliver, and use emerging technologies like AI and blockchain to unlock opportunities in every step of the value chain — from demand planning to order orchestration and fulfilment.

Business process transformation for supply chain and blockchain

Create visibility and control 

Build a cognitive control tower that consolidates events across your end-to-end value chain to achieve visibility and control of your supply chain. Program your supply chain to quickly adapt to market and business conditions.

Automate and optimize

Automate repetitive decision-making to optimize operations by eliminating inefficient, error-prone processes.

Identify and secure talent

Attract, retain and engage your teams and partners with real-time insights to make more informed, faster decisions that focus on high value work.

Accelerate and innovate

Accelerate the way information is passed in the supply chain network through blockchain. Provide shared end-to-end visibility and decrease the time it takes to trace the source of a product from days to seconds.

IBM Services for Supply Chain

Cognitive Enterprise Advisory

Help clients respond to market disruptions, mitigate risk and maintain business continuity.

Intelligent Workflows

Drive customer value by reimagining the way clients work using a cross-domain approach.

Tech-Enabled Process Optimization

Deliver process improvement with transformative technologies like blockchain and AI that streamline and accelerate traditional processes.

SAP S/4Hana and the Journey to the Cloud

Leverage IBM’s SAP S/4HANA services and cloud capabilities to enable supply chain transformation with enterprise agility and scalability. 

Client stories

Chemonics and IBM

IBM intelligent workflows are transforming global health supply chains.


IBM helps BASF support smarter supply chain operations with cognitive cloud technology.

Kraft Heinz

IBM helps Kraft Heinz connect products to consumers with intelligent workflows.

Related services

Business Process Services

Create intelligent workflows to reimagine your business processes.

Blockchain Services

Learn why IBM is the top-ranked blockchain for business services providers.

Artificial Intelligence Services

Enhance employee and customer experiences with intelligent workflows that use AI and data. 

Talk to us about getting started

We have a vast portfolio of capabilities, services and products to help jumpstart your transformation journey. Click below for two places to start.