Why choose IBM Sterling® Order Management

3 weeks

time-to-market deployment of ship-from-store¹

USD 4.2 million

in new profit from improved order management²

170% ROI

in 3 years by using technology to minimize costs³

Screenshot of alerts in a personalized dashboard in IBM Sterling Order Management software

Smart order fulfillment with IBM Sterling Order Management

Accelerate transformation by simplifying technology and implementation complexity to deliver omnichannel order fulfillment capabilities such as curbside pickup, buy online pickup in store (BOPIS), and ship from store (SFS).

Empower your business to maximize results by managing business rules that are right for your customers and your business. With real-time inventory management, you can appropriate stock for demand and manage inventory turns. 

IBM Sterling Order Management provides an intuitive interface with easy-to-use functionality, so you don’t have to rely on IT. Use configurable features for order capture, including real-time inventory, through to fulfillment, to power customer experiences that grow sales while improving profitability.

Explore more about IBM Sterling Order Management

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IBM Sterling Order Management benefits calculator

Calculate the benefits of using IBM Sterling Order Management to deliver on more customer promises with smart omnichannel order fulfillment.

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The Order Management Market: An IHL Executive Advisory Program Research Study

Learn about key trends and drivers in the order management software market and see why IBM was ranked a leader by IHL.

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The perfect order, every time

Explore the new standard in omnichannel fulfillment to get at the heart of extraordinary customer experiences in this self-paced demo.

Order management case studies

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Retail: JOANN Stores

JOANN Stores quickly pivoted amid disruptions to be more resilient and customer-centric by expanding omnichannel fulfillment capabilities.

Worker in warehouse using barcode scanner on package

Manufacturing: Parker Hannifin Corporation

Parker Hannifin Corporation turns supply network complexity into competitive advantage with a global orchestration framework.

College campus building

Retail: Follett Corporation

Follett Corporation transformed 1,200 independent stores into cooperating stores that share inventory, catalogs and fulfillment.

Ready to take the next step?