Smarter campaigns
IBM Watson Campaign Automation
Deliver personalized customer journeys across email, mobile push, SMS and social with this automation solution.
IBM Watson Real-Time Personalization
Deliver personalized content to each website visitor based on real-time interactions.
IBM Campaign
Maximize revenue and responses through personalized and optimized campaigns.
Enhance customer experiences with relevant and personalized messages wherever the customer engages your brand.
IBM Media Optimizer
Enables one-to-one conversations with your most-valued audiences across all channels.
IBM Marketing Operations
Integrates planning, budgeting and resource management into a single environment.
IBM Contact Optimization
Delivers the most relevant and profitable offers to your customers at the right time, every time.
IBM Universal Behavior Exchange
Connect customer identities across marketing platforms to better understand individual customers in context.
Marketing analytics
IBM Watson Customer Experience Analytics
Make smarter, faster marketing decisions based on insights into customers across touchpoints and channels.
Create a digital presence that engages customers and keeps them coming back with this behavioral analytics engine.
IBM Universal Behavior Exchange
Connect customer identities across their marketing platforms to better understand individual customers in context based on cross-channel behaviors.
Customer experience
Achieve an iconic brand experience across all digital touch points with this cloud-based content management system.
IBM Digital Experience Manager
Customize digital experiences with personalized, targeted content that connects with customers, coworkers and business partners.