Design and manage end-to-end workflows
Orchestrate work with integrated business process and case management
Orchestrate work with integrated business process and case management
Workflow automation orchestrates multiple business processes — straight-through, human-assisted or case management — within operations and provides visibility into each step.
Manual workflows can easily disrupt or slow operations. Lack of transparency and dependencies on employees leave businesses vulnerable to a variety of bottlenecks that create inefficiencies. Automating workflows safeguards against potential barriers and empowers business professionals to directly participate in designing business solutions.
Do more with less by deploying hands-off processing while managing cases and exceptions.
Provide a consistent and transparent user experience with reusable, standardized workflows.
Seamlessly blend structured and unstructured processes into a smooth, repetitive workflow.
IBM has been named a leader by Gartner in the Magic Quadrant for Intelligent Business Management Suites, 2019
Forrester has named IBM a leader in its Forrester Wave for Digital Process Automation for Deep Deployments, 2019
“Best customer journey for improved processes.”
— G2 Crowd reviewer
See how clients are using workflow automation to transform their businesses.