Gartner® Market Guide for Event Intelligence Solutions
Gartner says, “Event intelligence solutions (EIS) are tools that apply artificial intelligence (AI) to augment, accelerate and automate responses to signals or events detected from digital services”.
Many IT operations teams fail to realize the full potential of event intelligence solutions (EISs), realizing a limited value beyond event correlation and noise reduction. This leads to a perceived lack of value, an inability to justify cost, and a reevaluation of vendors and the market at large.
In this Gartner® Market Guide, you’ll learn about:
- How to achieve productivity gains with EIS
- Common EIS features and use cases
- Market direction for EIS: convergence of EIS products with adjacent markets, growing use of LLM and GenAI
- Key factors to consider when choosing an EIS vendor
If you’re an Infrastructure and Operations (I&O) leader who’s considering investing in an EIS, check out this report.
Gartner Market Guide for Event Intelligence Solutions - Matt Crossley, Gregg Siegfried 10 March 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner says, “Event intelligence solutions (EIS) are tools that apply artificial intelligence (AI) to augment, accelerate and automate responses to signals or events detected from digital services”.
Many IT operations teams fail to realize the full potential of event intelligence solutions (EISs), realizing a limited value beyond event correlation and noise reduction. This leads to a perceived lack of value, an inability to justify cost, and a reevaluation of vendors and the market at large.
In this Gartner® Market Guide, you’ll learn about:
- How to achieve productivity gains with EIS
- Common EIS features and use cases
- Market direction for EIS: convergence of EIS products with adjacent markets, growing use of LLM and GenAI
- Key factors to consider when choosing an EIS vendor
If you’re an Infrastructure and Operations (I&O) leader who’s considering investing in an EIS, check out this report.
Gartner Market Guide for Event Intelligence Solutions - Matt Crossley, Gregg Siegfried 10 March 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.