IBM named a Leader in the 2024 HFS Horizons report on leading Sourcing and Procurement Service Providers 

IBM has been named by HFS Research as a Market Leader in its 2024 report, based on its strengths in end-to-end source-to-pay capability at scale, new investments in technology optimization, its self-service marketplace and an AI-enabled delivery approach.

HFS envisions procurement as the ‘ecosystem builder’ for the enterprise, not just a cost-focused, back-office function. As the role of procurement radically transforms, expectations from third-party source-to-pay services are also rapidly evolving. 

This report examines service provider capabilities across the HFS definitions of the sourcing and procurement value chain, based on a range of dimensions to understand the why, what, how and so what of their service offerings. 

IBM named a Leader in the 2024 HFS Horizons report on leading Sourcing and Procurement Service Providers 

IBM has been named by HFS Research as a Market Leader in its 2024 report, based on its strengths in end-to-end source-to-pay capability at scale, new investments in technology optimization, its self-service marketplace and an AI-enabled delivery approach.

HFS envisions procurement as the ‘ecosystem builder’ for the enterprise, not just a cost-focused, back-office function. As the role of procurement radically transforms, expectations from third-party source-to-pay services are also rapidly evolving. 

This report examines service provider capabilities across the HFS definitions of the sourcing and procurement value chain, based on a range of dimensions to understand the why, what, how and so what of their service offerings. 

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