AI Academy guidebook: Put AI to work for customer service in banking

It’s a strategic imperative to deliver the best experience possible to your customers, particularly in banking. 

In this guide, find out why responsible AI is essential to transforming banking—and how to meet service aspirations that may have seemed unthinkable before by combining the capabilities of traditional and generative AI.

In this guidebook, discover:

  • Why CEOs say customer service is the #1 priority for generative AI investment
  • The key to building responsible AI for banking
  • How AI can optimize contact center operations, elevate customer self-service and assist bankers for a better experience for everyone
  • Next steps for your banking transformation

To subscribe for email updates about AI advancements, strategies, how-tos, expert perspectives, and new AI Academy content click here .   

  • It’s a strategic imperative to deliver the best experience possible to your customers, particularly in banking. 

    In this guide, find out why responsible AI is essential to transforming banking—and how to meet service aspirations that may have seemed unthinkable before by combining the capabilities of traditional and generative AI.

    In this guidebook, discover:

    • Why CEOs say customer service is the #1 priority for generative AI investment
    • The key to building responsible AI for banking
    • How AI can optimize contact center operations, elevate customer self-service and assist bankers for a better experience for everyone
    • Next steps for your banking transformation

    To subscribe for email updates about AI advancements, strategies, how-tos, expert perspectives, and new AI Academy content click here .   

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