AI Academy guidebook: Put AI to work for customer service in retail
It’s a strategic imperative to deliver the best experience possible to your customers. Today’s consumers demand superior service regardless of the type of business or their specific needs.
In this guide, find out why responsible AI is essential to transforming customer service in retail—and how to meet service aspirations that may have seemed unthinkable before by combining the capabilities of traditional and generative AI.
In this guidebook, discover:
- Why CEOs say customer service is the #1 priority for generative AI investment
- The key to building responsible AI for retail
- How AI can optimize contact center operations, elevate customer self-service and assist agents for a better experience for everyone
- Next steps for your retail customer service transformation
To subscribe for email updates about AI advancements, strategies, how-tos, expert perspectives, and new AI Academy content click here.
It’s a strategic imperative to deliver the best experience possible to your customers. Today’s consumers demand superior service regardless of the type of business or their specific needs.
In this guide, find out why responsible AI is essential to transforming customer service in retail—and how to meet service aspirations that may have seemed unthinkable before by combining the capabilities of traditional and generative AI.
In this guidebook, discover:
- Why CEOs say customer service is the #1 priority for generative AI investment
- The key to building responsible AI for retail
- How AI can optimize contact center operations, elevate customer self-service and assist agents for a better experience for everyone
- Next steps for your retail customer service transformation
To subscribe for email updates about AI advancements, strategies, how-tos, expert perspectives, and new AI Academy content click here.