AI Academy guidebook: Put AI to work for citizen services in government
The desire to create a better online experience for citizens is one of the biggest drivers of digital transformation in government.
In this guide, find out why responsible AI is essential to transforming citizen services—and how to meet service aspirations that may have seemed unthinkable before by combining the capabilities of traditional and generative AI.
In this guidebook, discover:
- Why leaders say customer service is the #1 priority for generative AI investment
- The key to building responsible AI for government
- How AI can optimize contact center operations, elevate citizen self-service and assist public servants for a better experience for everyone
- Next steps for your citizen services transformation
To subscribe for email updates about AI advancements, strategies, how-tos, expert perspectives, and new AI Academy content click here.
The desire to create a better online experience for citizens is one of the biggest drivers of digital transformation in government.
In this guide, find out why responsible AI is essential to transforming citizen services—and how to meet service aspirations that may have seemed unthinkable before by combining the capabilities of traditional and generative AI.
In this guidebook, discover:
- Why leaders say customer service is the #1 priority for generative AI investment
- The key to building responsible AI for government
- How AI can optimize contact center operations, elevate citizen self-service and assist public servants for a better experience for everyone
- Next steps for your citizen services transformation
To subscribe for email updates about AI advancements, strategies, how-tos, expert perspectives, and new AI Academy content click here .