Disruptive events, volatile markets, and digitally-advanced competitors are driving organizations to reexamine how their most critical processes are performing and prioritize process optimization.

As businesses move to the cloud, they’re operating in more complex environments than ever. This Forrester Opportunity Snapshot provides key insights from nearly 500 global process decision-makers around driving process optimization and automation at scale.

Download the study to explore Forrester’s findings and discover why continuous process optimization should be a business imperative for your organization.

*A commissioned study conducted by Forrester Consulting on behalf of IBM