This 2023 IDC Perspective discusses the enterprises' need to keep downtime out of a mission-critical environment. Complex mission-critical applications and IT environments as a whole need to be supported differently than they have in the past.
This report details the findings of IDC and their conclusions on the benefits of investing in IT support services. Learn more about how the IDC survey respondents are -
• saving 290 hours of downtime directly because of support contracts on servers, storage, and network devices
• preventing 79 hours of unplanned downtime across their environments by adopting proactive and preventive support tools
Leverage this report to uncover the benefits your organization could receive from utilizing a support services vendor like IBM Technology Lifecycle Services.
Learn more about IBM's Technology Lifecycle Services on our website .