IDC has positioned IBM in the Leaders category for worldwide conversational artificial intelligence software platforms. Download the "IDC MarketScape Worldwide General-Purpose Conversational AI Platforms 2021 Vendor Assessment" now to gain new insights into the conversational AI landscape, including an evaluation of the top vendors and a guide to conversational AI implementation.
Ready to learn why IBM is considered a market leader? Download the report to take a deep dive into Watson Assistant — and understand what it can do for your business. Or, go back to learn more about conversational AI.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.