HFS partnered with IBM to interview 20 large companies to assess the future of automation and digital transformation. Participants included firms such as Bacardi, Ericsson, Nestle, Southwest, Spotify, Medtronic, and UniCredit.
Read this report to gain peer and expert insights for post-pandemic success. Key content covers:
• The future of automation
• Where we were pre-pandemic
• Where we were in the pandemic
• Where we’re going post-pandemic
• What’s missing?
• The five automation “have-to-haves”