Companies that lead the way in cloud adoption tend to outperform their competitors against a variety of important business metrics. Adding artificial intelligence to cloud as part of a coherent digital strategy can lead to even better results in key areas, including a more agile response to the challenges of the coronavirus pandemic.
Oxford Economics and IBM surveyed 6,000 CIOs, CTOs, and senior IT leaders from organizations that are using cloud services in some capacity and at least experimenting with AI. Our analysis of the survey data, which covered six industries and 26 countries, shows that data strategies, AI and cloud—especially hybrid cloud—are increasingly effective and intertwined.
Four areas set these “outperformers” apart from the others when it comes to effectively incorporating AI into their applications: ethical AI, data sharing, business process redesign and reskilling talent.