IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying IBM Multivendor Support Services (MVS) to maintain hybrid IT infrastructure located on- or off-premises (including data centers, private clouds, public clouds, connected devices, and more). Forrester interviewed and surveyed 286 IT decision-makers with experience using IBM MVS. The purpose of this study is to provide readers a framework to evaluate the potential financial impact of IBM MVS on their organizations.
Read the full report to better understand the benefits, costs, and risks associated with this investment.
Learn more on IBM Multivendor Support Services website .