Optimize your support model with tiered service options
Get around-the-clock reactive and proactive services, backed by IBM proprietary analytics tools, product expertise and global support infrastructure. IBM Proactive support is designed to streamline the entire support process from problem identification through resolution and optimize staff efficiency. As part of the Premium services tier, a remote account manager is assigned who serves as a focal point for all support related activities.
Complete the form to get more details about the offering.
Learn about other IBM services on our web page .