A Smarter Contact Center for Employee and Customer Experience
Improve service while reducing costs
Contact centers struggle to keep up with customer demands and serve agents with solutions that engage and impact the business. Let IBM show you how to redesign your contact center around customer and employee experience using Salesforce and Watson.
In this interactive paper, A smarter contact center for employee and customer experience, IBM provides a host of resources, recommendations and applicable example.
Learn more about IBM Services for Customer Experience or schedule a free consultation with us.
A Smarter Contact Center for Employee and Customer Experience
Improve service while reducing costs
Contact centers struggle to keep up with customer demands and serve agents with solutions that engage and impact the business. Let IBM show you how to redesign your contact center around customer and employee experience using Salesforce and Watson.
In this interactive paper, A smarter contact center for employee and customer experience, IBM provides a host of resources, recommendations and applicable example.
Learn more about IBM Services for Customer Experience or schedule a free consultation with us.