Analyst Report
IDC MarketScape names IBM as a Leader in Support Services
10-minute read

Based on the IDC study, 85% of enterprises mentioned support services as a key differentiator when choosing a vendor to purchase datacenter systems. Technical expertise, effective communication of staff, and support of the software-defined layer were among the key needs highlighted by enterprises.
* This IDC study assesses eight support providers and explains its key observations resulting in a vendor's position in the IDC MarketScape.
Complete the form to download the report and read the details before you choose your support vendor.
Visit our website and learn about other IBM offerings.
Analyst Report
IDC MarketScape names IBM as a Leader in Support Services
10-minute read

Based on the IDC study, 85% of enterprises mentioned support services as a key differentiator when choosing a vendor to purchase datacenter systems. Technical expertise, effective communication of staff, and support of the software-defined layer were among the key needs highlighted by enterprises.
* This IDC study assesses eight support providers and explains its key observations resulting in a vendor's position in the IDC MarketScape.
Complete the form to download the report and read the details before you choose your support vendor.
Visit our website and learn about other IBM offerings.