IBM positioned as a Leader in Support Services in 2019 IDC MarketScape Vendor Assessment
Based on the IDC study, 85% of enterprises mentioned support services as a key differentiator when choosing a vendor to purchase datacenter systems. Technical expertise, effective communication of staff, and support of the software-defined layer were among the key needs highlighted by enterprises.
* This IDC study assesses eight support providers and explains its key observations resulting in a vendor's position in the IDC MarketScape.
Complete the form on the right to downlaod the full IDC report and get the details before you choose the right vendor.
Visit IBM Technology Support Services website learn about IBM's offerings: https://www.ibm.com/services/technology-support
IBM positioned as a Leader in Support Services in 2019 IDC MarketScape Vendor Assessment
Based on the IDC study, 85% of enterprises mentioned support services as a key differentiator when choosing a vendor to purchase datacenter systems. Technical expertise, effective communication of staff, and support of the software-defined layer were among the key needs highlighted by enterprises.
* This IDC study assesses eight support providers and explains its key observations resulting in a vendor's position in the IDC MarketScape.
Complete the form on the right to downlaod the full IDC report and get the details before you choose the right vendor.
Visit IBM Technology Support Services website learn about IBM's offerings: https://www.ibm.com/services/technology-support